Terms & Conditions
Last Updated: December 14, 2025
1. Introduction
Welcome to the American Baking Company. These Terms & Conditions govern your use of our website and the purchase of products from our bakery. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.
2. General Information
Business Name: American Baking Company
Address: Boomsluiterskade 312, 2511VJ, Den Haag
Email: info@americanbakingcompany.com
Tel: +31 (0)6 4160 7877
Chamber of Commerce – KvK: 57608598
3. Products and Services
Product Information
We strive to display our bakery products as accurately as possible. However, we cannot guarantee that your device’s display of colors, textures, or other product details will be completely accurate. All products are subject to availability.
Product Descriptions
While we make every effort to ensure product descriptions and ingredient information are accurate, we cannot guarantee that descriptions are error-free or complete. If a product is not as described, your sole remedy is to contact us for a resolution.
Allergen Information
We provide allergen information for our products, but all items are prepared in a facility that handles common allergens including wheat, eggs, milk, nuts, and soy. If you have severe allergies, please contact us before ordering to discuss your specific needs.
4. Orders and Acceptance
Placing Orders
Orders can be placed through our website. When you place an order, you are making an offer to purchase products under these terms.
The processing of your payment implicitly means your order has been accepted by us. However, there may be unforeseen circumstances that for whatever reason prevent us from being able to deliver on your order. If this happens, a full refund will be made to you.
5. Pricing and Payment
Prices
All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice, but price changes will not affect orders already confirmed.
Payment Methods
We accept payment by credit card, debit card, and other methods as displayed at checkout. Payment is required at the time of order unless alternative arrangements have been agreed upon.
Payment Processing
Your payment details are processed securely through our third-party payment provider. We do not store complete credit card information on our servers.
Pricing Errors
If we discover a pricing error in a product you have ordered, we will contact you to inform you of the error and give you the option to reconfirm your order at the correct price or cancel it for a full refund.
6. Pick Up
Pick up
Pick up of your order should occur around the time you indicated while placing your online order.
7. Cancellations and Refunds
Cancellation by Customer
Standard orders may be canceled up to 72 hours before the scheduled pick up time for a full refund. Highly customized or special orders may have different cancellation terms, which will be communicated at the time of order.
Cancellation by Us
We reserve the right to cancel orders due to product unavailability, errors, or other circumstances beyond our control. If we cancel your order, you will receive a full refund.
Refunds
Refunds will be processed using the original payment method within 7-14 business days of cancellation approval.
Perishable Goods
Due to the perishable nature of our products, refunds are not available once products have been picked up.
8. Returns and Complaints
Quality Issues
If you receive products that are defective, damaged, or not as ordered, please contact us within 24 hours of pick up. We may request photographic evidence of the issue.
Resolution
If we determine that products do not meet our quality standards, we will offer a replacement, store credit, or refund at our discretion.
Complaints Process
Please contact us with any complaints about our products or services. We aim to resolve all complaints fairly and promptly.
9. Food Safety and Consumption
Freshness
Our baked goods are made fresh and have limited shelf life. Please consume products within a reasonable time of purchase.
Storage
Products should be stored according to any instructions provided. We are not responsible for issues arising from improper storage.
Health and Safety
If you have allergies, dietary restrictions, or health concerns, it is your responsibility to review product ingredients and contact us with questions before consumption.
10. Intellectual Property
All content on our website, including text, images, logos, recipes, and designs, is the property of [Your Bakery Name] and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.
11. Liability and Disclaimers
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Product Liability
Our liability for defective products is limited to the purchase price of the affected products or replacement of those products at our discretion.
Website Availability
We do not guarantee that our website will be available at all times or error-free. We reserve the right to suspend or discontinue the website at any time without notice.
12. Privacy
Your use of our website is also governed by our Privacy & Cookies Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
13. Force Majeure
We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, equipment failure, power outages, or government actions.
14. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the modified terms.
16. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands and the European Union. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the Netherlands and/or the European Union.
17. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
American Baking Company
Boomsluiterskade 312
2511 VJ Den Haag
Email: info@americanbakingcompany.com
Phone: +31 (0)6 4160 7877
Business Hours: Monday – Friday – 11:00 – 13:00
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions